There are a lot of ways to communicate with us like chat, query form, call back request, etc. While communicating you tend to share your contact information with name, address, phone number, email address, etc. We may retain such information for further communication. All these information is securely kept and we do not share any such information with anyone.
This information from new users is used to send the reply by email, newsletters or phone call. For our registered patients, all information is kept guarded in a software. We may contact our registered patients for order confirmation, shipment notifications, follow-ups, change in policies, etc.
We take ample amount of care for providing security and confidentiality of any information our users share with us. Our salaried employees may need access to information about you when it is needed to maintain your accounts or while considering a request from you for additional services or when exercising our rights under the law or any agreement with you.Our employees are trained to understand and comply with these information principles.
My Similia will not sell, rent or share personally identifiable information about you to any third party unless we have previously informed you and/or authorized by you or in case it is required by law.
We obtain a separate consent when we use patient's name or disease photos in testimonials except in cases wherein certain diseased parts (such as a patch on the scalp or a finger, etc) where the photos will not violate any confidentiality or privacy. Further, the disease-related information may be used for the statistical purpose, without revealing the names, photos or any such personally identifiable information.
It is a personal choice to share their experience with others, this is the reason we follow a strict protocol while using any information. You may choose to share your personal experiences with other people by giving separate consent. If anybody wishes not to receive certain communications from My Similia they may decline the service offered when registering or inform us that you no longer wish to receive such communications. You may also make a request that your information, be removed from our database. We will comply with all such requests unless such communications are necessary for the administration of your account, required by law, or necessary to protect our rights.